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You can expect to receive your parcel between 3 and 6 working days after you’ve placed your order. Your parcel will be delivered by Royal Mail. On some occasions a different courier may be used.


We value your custom and care about your satisfaction. So, if for any reason, you are not satisfied with your purchase you may return it hassle-free for a full refund. This needs to be within 14 days of purchase. 

It’s important that any returned item, unless faulty, is returned in a re-saleable condition. We’d expect this to mean that you’ve kept all original packaging and labels, and that it’s undamaged and unused.

If you find you have a faulty product we need to be informed within 7 days of receiving order to exchange or refund.

If the item you have received is faulty or damaged, please email us or call us so we can assist you. You may need to provide a image of damage.

Your refund will be processed back to your original payment method within 7 days of us receiving the goods. We are unable to cover returns costs if the items are not faulty

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